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Illustrative locksmith scene

Locksmith · Innisfil

Lessons from the doorstep

Winter, humidity, house settling and plain old wear all leave their marks on locks. The advice here helps you tell normal ageing from a real problem, and it explains what you can safely do yourself and where a professional hand is worth having.

Ask us anything about locks

Person holding a key beside a brass-colored deadbolt on an open painted door while another person watches from inside. — Home Lockout Service, Innisfil

Lockout Services

What is the difference between rekeying and replacing a lock?

Rekeying keeps the lock you have and changes only the pins inside the cylinder so a new key operates it and the old one no longer does. It suits hardware that is in good shape and simply needs a fresh key. Replacing swaps the whole lock or cylinder for new hardware, which makes sense when the existing lock is worn, damaged, of low grade, or when you want a different style or a keypad. Either can be done during a lockout visit. Home Lockout Service

This is the third time this door has locked someone out. Is something wrong with the hardware?

It can be. A cylinder that is worn, a strike plate that has shifted, or a latch that no longer seats squarely will all produce repeat lockouts even though the key looks fine. The locksmith checks the alignment of the door and frame, tests how smoothly the latch throws, and looks at wear inside the cylinder before simply letting you back in. If the hardware is the cause, fixing that during the same visit is usually quicker than calling again next month. Business Lockout Service

Why did my key break at all?

Often fatigue, though not the only cause. A brass blade is weakest where the deepest cut leaves the least metal, and thousands of turns can slowly work a crack into that spot. Then one morning something asks more of it: a frozen cylinder, a bolt binding in a swollen door, grit in the keyway, or turning before the key was fully in. A bent, worn or poorly cut key can also fail on its own, with no such trigger. The lock is inspected afterwards to find which applied. Broken Key Extraction

Will my door be boarded up, or can it be made to lock tonight?

Most forced doors lock again during the visit. If the slab and frame are sound, a new lockset goes in and the strike is reinforced. If the jamb is split, a repair plate or a boxed strike screwed into the stud usually holds it. Boarding is reserved for openings where the frame or the door itself is destroyed, and even then it is fitted so the household can get out from inside without a key. Break-In Damage Lock Repair

Two detached brass lock cylinders and four house keys on a wooden counter. — Lock Rekeying, Innisfil

Change or Rekey Locks

How many new keys will I get, and can I get more later?

As many as you ask for, cut on site from the fresh pinning and tested in each door they should open; two or three is typical for a household. More can be cut later. When you do, bring one of the locksmith's originals to be copied rather than a copy of a copy, since every generation strays slightly from the intended depths. If any key is a restricted type, additional copies come from the record kept for that system rather than from a hardware store. Lock Rekeying

Will drilling a new deadbolt damage my steel or fibreglass door?

Not when it is done for that door. Steel-clad doors are cut with a fine-toothed hole saw run slowly through the skin, guided by a jig so the saw cannot skate on the smooth face, and finished from both sides so each skin stays clean. Fibreglass is scored first so the surface does not chip. Shavings are vacuumed from the foam core, and the edge is finished with a collar or plate suited to the stile inside. Deadbolt Installation

Is there anything different about steel or fibreglass doors?

The lock hardware is the same; the door construction changes the method. Steel and fibreglass doors have a wooden or composite block inside the lock stile, and existing bores are used wherever possible. Where a new deadbolt must be added, the locksmith drills with a jig and bits suited to the skin so the hole is clean and square, and fits an edge plate designed for that door. Insulated doors also move less with humidity, so alignment tends to hold well. Lock Replacement & Upgrade

How long does servicing a mortise lock take?

A single entry lock that needs cleaning, springs and a strike adjustment is generally done in one visit of an hour or two. Filing a bit key adds bench time, and a set of interior latches is longer simply because there are more of them. A case that needs a part fabricated, or a replacement case that has to be ordered to size, may mean a second visit; the locksmith says so at the assessment. Vintage Mortise Lock Service

Two adults discussing a closed keypad safe in a home study. — Safe Opening & Combination Change, Innisfil

High Security Locks

What if my safe is bolted to the floor or built into a wall?

The opening and combination work proceed the same way regardless of how the safe is mounted; access to the lock face, dial or keypad is what matters, not whether the case itself can be moved. A built-in or bolted safe simply means the locksmith works around its fixed position rather than moving it to a more convenient spot. Safe Opening & Combination Change

Can an existing safe be bolted down after years of sitting loose?

In most cases, yes. The floor or wall behind it is checked the same way as for a new installation, anchor points on the safe itself are located, and hardware suited to that surface is fitted without needing to move the unit far from where it already sits. An older safe occasionally has anchor holes that were never used, which makes this part of the job simpler than starting from scratch. Safe Installation & Servicing

Is a high security cylinder really pick proof?

Nothing is beyond a laboratory with unlimited time, so the honest measure is minutes, not absolutes. Rated cylinders are tested to resist skilled picking and impressioning for a set period, and drilling and forcing for another. In the real world that matters because someone at a door has seconds, not a workbench. The sidebar and false grooves in the pins give a picker nothing reliable to feel, and the hardened inserts stop a bit, which is why these attacks move on to easier doors. High Security Locks

Person holding a door-handle and latch assembly at a worktable outside a glass entrance, with additional handles and tools laid out. — Commercial Rekeying, Innisfil

Commercial Locks

What condition does a lock need to be in to be rekeyed?

It needs a plug that rotates without catching, pins that return under their springs, and a face free of heavy corrosion or cracks. Most commercial cylinders in daily use pass easily. Ones that are stiff, gritty or green with salt bloom can sometimes be cleaned and repinned, and the locksmith will say when a replacement for that door is the better value; the rest of the doors are rekeyed regardless. Commercial Rekeying

What happens if a master-level key goes missing?

The current chart shows exactly which doors that level was designed to reach, which for a lost top-level master can mean the whole property rather than one group. Depending on how the key was lost and who else already holds that level, the usual options are repinning the affected cylinders and reissuing keys to the remaining holders; a restricted keyway lowers the odds of an unauthorized copy being cut but is not proof that one has not been made. Without a current chart, the first task is reconstructing that scope. Master Key System Design

How long does an installation usually take?

A single standalone door is usually finished within a day, including testing and training. A building with several networked openings, cabling to run and a controller to program takes longer, and is often planned across more than one visit so cabling, hardware, and software configuration each get proper attention rather than being rushed through in one pass. Access Control Installation

How is panic hardware different from fire exit hardware?

Panic hardware and fire exit hardware share the same push-to-release action, but fire exit hardware is additionally tested and listed for use on a fire-rated door assembly. That extra listing matters because a fire door has to keep an active latch bolt at all times; it cannot carry a mechanical dogging function the way ordinary panic hardware sometimes can, so the two are not interchangeable on a rated opening. Panic & Exit Hardware

Two adults discussing a key fob beside a parked car. — Car Lockout Service, Innisfil

Car Keys

How can I avoid locking myself out of the car again?

Make one habit stick: keys go into a pocket before any door closes. Keep a spare at home or with someone nearby, and store a spare fob away from the main one. Change your fob battery every autumn before the cold arrives. If your car offers a setting that stops the doors locking with the fob inside, turn it on. Keep a photo of your vehicle permit on your phone so identification is never behind glass. Car Lockout Service

My fob is cracked but still works. Do I need a whole new key?

Usually not. A cracked case often protects a healthy circuit board and transponder, and those can be moved into a new shell of the same pattern with a freshly cut blade. Because the electronics are unchanged, nothing needs programming, and the rebuilt key behaves exactly as before. A new key is the answer when the board is corroded, a button has died or the chip has been damaged. Car Key Replacement

What if I have lost track of how many keys already exist for the car?

That is worth mentioning when you call, since it changes the plan. If the count is genuinely unknown, or a key was lost at some point and never accounted for, reprogramming the vehicle to accept only the keys currently in hand is often the sounder route, rather than adding a new spare on top of an uncertain set that might include a key nobody can locate anymore. Spare Car Key Duplication

What should I have ready before a key fob programming visit?

The vehicle's identification number, proof that you own or are authorized to use it, and an honest count of how many fobs exist for the car, working or not. Mention whether any fob is truly lost rather than misplaced at home, and whether the vehicle currently starts with the fob you do have. That picture lets the right procedure and parts be settled before work begins rather than partway through it. Key Fob Programming

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